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Account Manager

Company Name:
Joy Global
Joy Global brings advanced equipment, systems and direct services to the global mining industry. With its focus solely on mining, Joy Global designs, manufactures, distributes and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Joy Globals support people, and through its services located close to the mines. Joy Global's products and related services are used extensively for the mining of coal, copper, iron, gold and other mineral resources and the company employs 14,000 people worldwide.
Joy Global is continuously working to make mining operations safer and more productive. With Joy Globals innovative equipment and life-cycle services, mine operators are able to consistently achieve the lowest cost per unit of production over the life of the equipment. Please visit our website www.joyglobal.com for more information.
Joy Global Inc. offers excellent benefits, a continual focus on training and development and a financially sound company in a growing industry. We are currently looking to add an Account Manager, West US to our Hard Rock Mining Division to be based Billings, MT or Elko, NV.
Responsibilities:
Develops sales opportunities for Joy Global Underground Hard Rock product lines within the defined territory or with assigned accounts.
Assesses customers total potential with Joy products. Performs opportunity analysis by customer and site.
Acts as key contact for customer accounts and builds long-term relationships.
Provides input to Product Managers to address product offering opportunities.
Develops a sales plan for designated accounts and is responsible to achieve budgeted sales revenue and margins.
Maintains accurate customer records using sales force system.
Ensures Customer is in compliance with Joy Global terms and conditions of sale.
Liaises between Customers and Joy to ensure all issues are settled in a timely manner and customer satisfaction is achieved.
Provides the Company with regular status reports on business activities, opportunity development and overall satisfaction of the Customers base.
Stays current with industry developments, competitive offerings and issues affecting sales and customers.
May be required to participate in technical studies, demonstrations or field tests.
Travel up to 60% in the Western US.
Qualifications:
Associates Degree in Business or Technical (Engineering/Traders) degree (or two year college diploma) plus seven years proven sales experience of heavy equipment
Strong customer service focus
Knowledge of the mining industry
Self-motivated with demonstrated initiative and high energy
Excellent customer relations and active listening skills
Highly developed time management and organizational skills
Computer Literacy including MS Office (Excel, Word, Power Point, etc.)
Excellent interpersonal skills including written and verbal communication skills
Joy Global Inc. offers an excellent benefit package including 401(k), profit sharing, medical, dental, vision and life insurances, wellness programs, tuition reimbursement and more.
Thank you for your interest in Joy Global Inc.
Joy Global is an Equal Opportunity Employer.

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